Automatically disable postal delivery when it's too close to the event for physical items to arrive on time.
What Is the Postal Cutoff?
A date you set per ticket type. After this date, the postal delivery option is automatically hidden from buyers during checkout. Existing postal orders are not affected.
How to Set a Cutoff Date
- Go to Manage Event → Tickets
- Edit the ticket type with postal delivery enabled
- In the Physical Ticket Posting section, set the "Postal Delivery Cutoff Date"
- Save the ticket
What Happens After Cutoff
- The postal delivery toggle is hidden during checkout
- The ticket card shows "Postal delivery no longer available"
- Existing postal orders remain unaffected
- Organizers can still assign complimentary delivery manually