The Participant Management Dashboard gives you a command-centre view of all registrations, with inline search, filters, and a flyout detail panel for quick actions.
Dashboard Overview
The dashboard is divided into two tabs: Participants (showing all registrations) and Transfers (showing transfer audit history). Each tab displays a count badge so you can see totals at a glance.
Stats Strip
A compact stats strip sits below the page header showing: Active Participants, Paid, Checked In, BIBs Assigned, and Cancelled counts with colour-coded icons.
Searching & Filtering
- Use the search bar to find participants by name, email, or BIB number
- Filter by payment status (Completed, Pending, Failed, Refunded)
- Filter by ticket status (Active, Cancelled, Transferred, Refunded)
- Filter by ticket type to narrow down to a specific category
- Filter by check-in status to see who has or hasn't checked in
Flyout Detail Panel
Click any participant row to open the flyout panel on the right side. The flyout shows participant details, transaction information, and quick action buttons without navigating away from the table.
- Participant overview: Avatar, name, BIB number, ticket type, and check-in status
- Transaction details: Order ID (with copy button), purchase date, amount paid with payment gateway badge
- Ticket history: Collapsible sections showing Order Group (other tickets in the same purchase), Transfer History (all transfers with status badges), and Ticket Changes (upgrade/downgrade history with previous and current ticket types)
- Event operations: Toggle check-in status, edit BIB assignment inline
- Quick action: Resend the participant confirmation email
- View Full Details button opens the complete registration detail dialog
Exporting Data
Click the Export button in the top-right to download participant data as CSV. You can choose which fields to include and the export respects your current search and filter settings.
BIB Management
- Click "Assign unassigned BIBs" during event preparation to assign paid entries while keeping issued BIB numbers
- Click "Resolve BIB Issues" to find and fix duplicate or missing BIB assignments
- Edit individual BIB numbers directly from the flyout panel