Release tickets close to event day without offering postal delivery. Buyers are shown where to collect their items instead.
When to Use Collection-Only Tickets
- Releasing additional tickets close to the event when postal delivery is no longer feasible
- Events where physical items (BIB, race pack) must be collected on-site
- Late-entry ticket types that should never show a postal option
Setting Up
- Go to Manage Event → Tickets tab
- Add a new ticket type or edit an existing one
- Scroll to the "Collection Only" section and toggle it ON
- Enter the Collection Point Details (e.g., "Race HQ, Carlingford Marina, from 7:00am on race day")
- Save the ticket — the postal delivery option is automatically disabled
What Buyers See
- A "Collection Only" badge on the ticket card with the collection point info
- No postal delivery toggle during checkout for collection-only tickets
- If buying a mix of standard and collection-only tickets, postal delivery is only offered for standard tickets
- Collection point details are shown prominently during checkout and on the ticket confirmation
Important Notes
- Enabling Collection Only automatically disables the Physical Ticket Posting option for that ticket type
- You cannot have both postal delivery and collection-only enabled on the same ticket
- The collection point details field supports free-text — include location, date, and time for clarity