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    3. Seeing when a participant last signed in
    Running an EventFor Organizers1 min read

    Seeing when a participant last signed in

    Where the last sign-in date appears and how to use it when chasing participants.

    Participant records show when the person last signed in, which helps you tell an inactive account from an email problem before you chase them.

    Table
    ParticipantEntryLast signed in
    A. BoyleMarathon2 days ago
    C. DohertyHalf marathonNever signed in
    The last sign-in column in participant lists.
    • “Never signed in” usually means the entry was bought for someone else who has not created their account yet.
    • A very old date is a good reason to reach out by another channel before the event.
    • Sign-in dates are staff information only and are never shown to other participants.
    PreviousFinding your way around an event pageNext How event emails are sent

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    RELATED GUIDES

    Managing Participants with the DashboardEvent Communications & Participant EmailsReviewing Deferral Requests (Organisers)Finance Transparency Dashboard

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