When one person books entries for several people, each participant is asked for their own name, email and phone during checkout. Your participant list, CSV/TSV export and scheduled exports show those per-ticket details on every row.
The buyer's account details are only used when a ticket has no participant details saved, which can happen on some older entries.
Table
| Column | Where it comes from |
|---|---|
| Full name | The name entered for that ticket |
| Email and phone | The contact details entered for that ticket |
| Running name | The bib name entered, otherwise the participant name |
Re-download older exports
Exports downloaded before 13 November 2026 could show the buyer's name on every ticket in a group booking. Download a fresh export to get each participant's own details.