If you've forgotten your password or need to change it, you can easily reset it using the password reset flow.
Requesting a Password Reset
- Go to the Sign In page by clicking "Sign In" in the top right corner
- Click the "Reset password" link below the password field
- Enter the email address associated with your account
- Click "Send Reset Link"
- Check your inbox for a password reset email (also check spam/junk folders)
Setting a New Password
- Click the link in the password reset email
- You'll be taken to the "Set New Password" page
- Enter your new password (minimum 8 characters)
- Confirm your new password by entering it again
- Click "Update Password"
- You'll be redirected to the Sign In page where you can log in with your new password
Tips for a Secure Password
- Use at least 8 characters
- Include a mix of uppercase and lowercase letters
- Add numbers and special characters
- Avoid using the same password across multiple sites
- Don't share your password with anyone
Troubleshooting
- If you don't receive the email, check your spam/junk folder
- Make sure you're using the correct email address
- Reset links expire after a short time — request a new one if yours has expired
- If you continue to have issues, contact support through the Help Centre