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    Virtual ChallengesFor Runners1 min read

    Receiving your finisher medal

    Every completed virtual challenge earns you a real, physical finisher's medal delivered to your door.

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    When You CompleteMedal DetailsShipping InformationUpdate Your Address

    Every completed virtual challenge earns you a real, physical finisher's medal delivered to your door.

    When You Complete

    1. Log your final activity to reach 100% completion
    2. Confirm your shipping address in your account
    3. Medal production begins (2-3 weeks)
    4. Medal ships to your address (1-3 weeks depending on location)
    5. You receive tracking information via email

    Medal Details

    • Unique design specific to each challenge
    • Approximately 3 inches / 7.5 cm diameter
    • High-quality metal with vibrant colors
    • Comes with ribbon for display
    • Packaged securely to prevent damage

    Shipping Information

    Medals are shipped worldwide:

    • Shipping is included in your challenge entry fee
    • Typical delivery: 4-6 weeks after completion
    • International shipping may take longer
    • Track your shipment via email
    • Contact support if not received within 8 weeks

    Update Your Address

    Make sure your address is correct before completing:

    1. Go to Profile Settings
    2. Update your shipping address
    3. Save changes
    4. Double-check before hitting 100% completion
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    ON THIS PAGE

    When You CompleteMedal DetailsShipping InformationUpdate Your Address

    RELATED GUIDES

    Using the Route Replay ViewerWhat are virtual challenges?How to track your activitiesConnecting fitness apps (Strava, Garmin)

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